Frequently asked questions

shipping

We offer discreet and secure shipping options to ensure your privacy and convenience. Orders are processed within [X] business days, and you can choose from several shipping methods at checkout, including standard and expedited options.

  • Free Shipping: Enjoy free standard shipping on orders over $[amount].
  • Discreet Packaging: All orders are packaged in plain, unmarked boxes to maintain your privacy.
  • Shipping Times: Delivery times vary depending on your location and the shipping method selected. You’ll receive tracking information as soon as your order ships, so you can follow its progress.
  • International Shipping: We offer worldwide shipping to select countries. Shipping times and fees vary by location.

If you have any specific shipping requests or questions, please don’t hesitate to reach out to our customer support team.

Order Issues

If there’s an issue with your order, we’re here to help!

  • Missing Item: If something is missing, please contact us within [X] days with your order number, and we’ll resolve it promptly.
  • Damaged or Incorrect Item: If you receive a damaged or incorrect item, please send us a photo of the issue along with your order details, and we’ll arrange a replacement or refund.

Our goal is to make sure you’re completely satisfied with your purchase!